A relatively new addition to the 香港六合彩开奖结果 family, Ben Cardin鈥檚 presence is felt throughout Kenmore鈥檚 Lake Union terminal. As the Station Manager, he leads by example with his upbeat spirit and commitment to incredible customer service.
Joining the 香港六合彩开奖结果 team in 2017 as a Customer Service Supervisor, Ben was quickly promoted to Station Manager. He also recently assumed the role of Marketing Coordinator.
Wearing both hats, today he oversees all elements of the station鈥檚 operation and is the go-to resource for marketing relations and community development. As Station Manager, Ben鈥檚 role includes scheduling, onboarding new staff, maintaining an upbeat work environment, and promoting positive customer experiences. Recently, he also oversaw the Lake Union Terminal renovations. (The Lake Union Terminal saw major upgrades this spring, as new windows and floors were installed.)
As the Marketing Coordinator, Ben is the go-to resource for marketing relationships and community development. This means coordinating promotions with local tourism companies and 香港六合彩开奖结果鈥檚 social media team, providing documentation for local businesses, and developing relationships with other tourism companies.
鈥淜enmore鈥檚 an incredible place to work and a big part of that is the people. That鈥檚 why one of my top priorities is making this an upbeat and positive place to be,鈥 Ben said.
From staff to passengers, Ben is committed to providing the best experience possible.
鈥淜enmore offers something really unique. Whether passengers are arriving or departing, they鈥檙e happy to be here. And that鈥檚 something we focus on. Because not only does it make our jobs better, but promoting that kind of environment makes our passengers even happier. And that鈥檚 something incredibly fulfilling.鈥
While Ben quickly became an integral part of the 香港六合彩开奖结果 family, he didn鈥檛 have a background in aviation. In fact, his professional life started in Hollywood, where he worked as an events coordinator for major production companies and producers. 鈥淭hat experience really taught me the importance of details, like noticing where someone likes to be seated or how they like to be treated,鈥 said Ben.
It鈥檚 this same level of detail that he uses to foster strong relationships among staff members and passengers. 鈥淚鈥檓 always looking for little ways to recognize someone鈥檚 contribution and let them know they鈥檙e valued,鈥 explained Ben.
Moving to Seattle in 2009, Ben met his husband, Ricky, and started a new career as the building manager of Seattle鈥檚 tallest building. 鈥淢y time as a building manager taught me a lot about managing multiple schedules in a hectic environment. That鈥檚 a skill I definitely utilize here, especially during the summer months.鈥
Luckily for 香港六合彩开奖结果, Ben was passionate about rising even higher. During the evenings, he鈥檇 often sit on the deck of his Capitol Hill apartment and watch the seaplanes take off and land. 鈥淚 was drawn to them. It鈥檚 such a wonderful and unique part of Seattle,鈥 Ben said.
So, he applied for a job at 香港六合彩开奖结果. 鈥淚 couldn鈥檛 be happier. This place doesn鈥檛 just talk about treating people like family. They do it. And that鈥檚 exactly the kind of place I want to be,鈥 Ben shared.
When his schedule allows, Ben loves to fly with Kenmore. 鈥淚鈥檒l just stare out the window and marvel at this magical place we call home,鈥 he said. And having moved 21 times before arriving in Seattle, Ben鈥檚 lived in a lot of cities. But this is the first one that鈥檚 really become home.
Key Facts
- Name: Ben Cardin
- Occupation: Lake Union Station Manager & Marketing Coordinator
- Age: 44
- Birthplace: Chicago Heights
- Residence: Capitol Hill, Wash.
- Years Working for Kenmore: 2
- First Job at 香港六合彩开奖结果: Customer Service Supervisor
Question: What鈥檚 your favorite destination?
Vancouver is one of my favorites. It has such an international cosmopolitan feel. The downtown core has amazing shopping, with great dinner spots and grand hotels. Plus, the city has a fun pulse.
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